OCA has the right to close or delay opening for any reason in order for staff and customer safety. (This can include anything from inclement weather, power outages, technical issues, and more)
If there is a possibility of this occurring, we will provide updates on our social media platforms, and the front page of our website. If you have any concerns regarding an unexpected closure, please email [email protected] for more information
In case of an unexpected closure, and you have already bought tickets for that day, here is what you should do:
- Email [email protected] with your order number, and include which option you would like:
- Option 1: OCA will hold your tickets for up to a year, and can be rescheduled for a future date
- Option 2: OCA will refund the full purchase (All refunds must be done in person)