Common Questions & Answers
Below are the answers to our most common questions. If you don’t see the answer you’re looking for, please feel free to contact us and we would be happy to assist you.
Clean athletic shoes only, we will have rentable shoes for rock climbing.
Loose fitting comfortable clothing. Dresses, skirts, dress cloths, pajamas are not recommended
Long hair will be required to be tied back and not hanging loosely. Long hair can get caught on multiple
There is no fee for spectators however they must sign a waver.
Yes, monthly fee, 3 months minimum. $111 for the first month, $120 for each reoccurring month. No sign-up fee, can cancel at any time after 3 months 10 days before the next billing cycle
The minimum age to participate in the activities is 3 years old.
No height restriction but some activities will require an adult (over 18) if a climber cannot reach the
Waivers outline the risk of doing these types of activities and that the participants accepts these risks
and will not hold the park liable for accidents created by the guest themselves.
Yes, it would make your check-in at the park much quicker if you can do the online waiver form.
Parties and Events
Yes, please arrive 15-20 minutes before you event starts. Also use the online waiver application to help
your check-in to be faster.
Yes, you can bring in your own decorations with-in reason. Please avoid anything with glitter.
Yes, you can bring in your own food, cake, ice cream, etc. Plates, utensils, napkins and 1 mini bottle of water
per guest will be supplied by us. Any leftover food and decorations must be removed from the park once
the event is over
Yes, you will have 1 party host for the duration of your party. When party is completing activities, staff members will be located at each station.
Anyone who joins the party and wants to participate in the park activities will be considered an extra participant once the guest totals over 8 party participants. A guest at the party who does not participate in the party will not be considered a paying guest. For a guest to participate in the park activities they will have to get a colored wrist band.
You must make a $150 deposit to hold a room. You must cancel your party with-in 7 days of the
parties already set date to get a refund. Before entering the party room, you must finalize the rest of the bill. If planning for extra guests, please discuss with the party host.
Have Another Question?
Contact us during normal business hours or complete the contact form and a member of our friendly staff will follow up with you shortly.