Park Entrance Safety

Safety rules and Protocols

Park Entrance

  • All visitors to the park will  need to sign a waiver if  leaving the check-in area
  • All guest under 18 will need a parent or guardian, over the age of 18, to sign a waiver for them
  • There are 4 building fire exits with two up front, one at far end and one on the mezzanine
  • Building has a fire alarm system, leave building if alarm goes off immediately
  • All participants must have a colored wrist band to access park activities
  • No running or horseplay will be accepted
  • No spitting or dropping items from elevated surfaces will be permitted
  • No skipping line, yelling or screaming will be accepted
  • No discrimination for nationality, sex, race, etc. Will be accepted
  • Sexual Harrassment is not acceptable
  • All guest are required to wear closed toed athletic shoes when doing activities
  • Pants and shirts are required at all times
  • No drinking or food in carpeted areas or on activities
  • Sanitation stations will be set up for staff and guest to sanitize their hands
  • Face mask will be available but optional in use
  • Loitering will not be accepted
  • No smoking in the facility 
  • Signage throughout the facility will be posted
  • Multiple TV’s will be playing safety videos continually throughout the park
  • Restrooms will be cleaned daily and continuously on busy days
  • A Shoe cleaner will be used to keep outside dirt to a minimal
 
Facility
 
  • Park will be cleaned daily
  • Floors, countertops, and equipment will be continually sanitized through the day.
  • Trash will be removed daily
  • Food area will be continuously cleaned
  • Food equipment will be cleaned per manufacture recommendations and health department requirements
  • Employees will be instructed to sanitize their hands continually through the day
  • Climbing equipment will be cleaned and sanitized after each guest use
  • Climbing equipment will be checked for defects daily and taken out of service if equipment found to be deficient
  • Hair ties will be available for use with safety helmets
  • Before each shift staff will run the courses and check for any safety issues
  • Birthday rooms will be cleaned daily and continuously on busy days
  • Refrigerators will be cleaned out weekly and old food thrown away when expired.
  • Trash cans will be throughout the park for guest trash
  • Towels will be available to the guest and will be washed nightly
  • Park will be set at a colder 65-68 degrees to be more comfortable for guest participating in activities
  • Public water fountains are between the men and woman’s restroom on level 1
  • There are 4 restrooms onsite, men’s and woman’s level 1, unisex level 1, unisex mezzanine level

Pro Tip

Sign the waiver online speed up your check-in process

Before Your Visit

We're COMMITTED to the health & safety of our guests

We keep the fun and smiles coming. Our facility is clean, sanitized, and built with safety in mind.

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